Privacy Policy

At X-Mart, operated by Acti Health for Food Supplements Trading Co L.L.C, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website (www.xmart-mena.com) in compliance with the Federal Decree Law No. 45 of 2021 on the Protection of Personal Data in the United Arab Emirates and international standards like the GDPR where applicable.

1. Information We Collect

We may collect the following personal data:

Name, email address, phone number، Shipping & billing address، Purchase history and preferences، Device & browser data (IP address, cookies, etc.)

2. How We Use Your Data

Your data is used to:

Process orders and deliver products، Improve website functionality and user experience، Send you order updates, offers, or newsletters (if subscribed)، Prevent fraud and ensure platform security، Comply with legal obligations under UAE law.

Policy Doctor

3. Sharing Personal Data

We do not sell your data. We only share it with:

Delivery & logistics partners، Payment processors، Legal/regulatory bodies (only if required by UAE law)

4. Data Protection & Storage

Your data is stored securely using encrypted databases and firewall-protected servers, hosted within the UAE or GDPR-compliant regions.

5. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Opt out of marketing communications

• File a complaint with UAE data protection authorities

6. Cookies & Tracking

Our site uses cookies to personalize content, analyze traffic, and offer targeted ads. You may modify cookie settings in your browser at any time.

7. Third-Party Links

We are not responsible for the privacy policies of third-party websites linked on our platform.

8. Contact Us

If you have any questions regarding our Privacy Policy, contact us at:
help@xmart-mena.com

Terms & Conditions

By accessing our website (www.xmart-mena.com) or purchasing our products, you agree to the following terms and conditions:

1. General Use

You must be at least 18 years old or have guardian consent to use this site.

You agree not to misuse our platform or engage in any illegal activity.

2. Product Information

We strive to provide accurate product details, but X-Mart is not liable for typographical or image errors.

All supplements are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for medical advice.

3. Pricing & Payment

All prices are shown in AED and include applicable UAE VAT.

We accept secure payments via credit/debit cards, Apple Pay, or other authorized methods.

4. Shipping & Delivery

Orders are delivered across the UAE and GCC via trusted courier partners.

Delivery time estimates are provided at checkout.

5. Intellectual Property

All content, images, logos, and trademarks are the property of our company or its affiliates. Unauthorized use is prohibited.

6. Disclaimer

We are not liable for any adverse health effects. Always consult a healthcare provider before using any dietary supplement.

7. Changes to Terms

X-Mart reserves the right to change these terms at any time. Continued use of the site implies acceptance of any changes.